Note regarding a recent Enom service issue
Late last week, Enom experienced intermittent issues in which our customers' information changes failed to update quickly and some systems appeared to act erratically. We want to give you a little clarity on what happened and our response since: First, your updates are safe and our systems remained operational throughout. The issue revolved around how changes – including items like account updates, DNS updates, reports, and WHOIS data – were replicated so that they would be “visible” to you. For instance, if you purchased a domain, it may have failed to show up in your domain control panel. The domain would still be yours, however. As of now, all of your data should be current again. Second, as you might expect, our main priority during this period was making sure your changes were visible in all our systems. This work is what made systems appear erratic at times. This focus on restoration resulted in our external communications lacking consistency across our account manag...